Privacy Policy

Last Updated: February 24, 2026

This Privacy Policy applies between you, the User of this Website, and Playground Installations South West, the owner and provider of this Website. Playground Installations South West takes the privacy of your information very seriously. This Privacy Policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

Please read this Privacy Policy carefully.

1. Definitions and Interpretation

In this Privacy Policy, the following definitions are used:

Term	Definition
Data	Collectively all information that you submit to Playground Installations South West via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.
Cookies	A small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website.
Data Protection Laws	Any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation.
GDPR	The UK General Data Protection Regulation.
Playground Installations South West, we or us	Playground Installations South West, a company incorporated in England and Wales with registered number 14657711 whose registered office is at Unit 14/16 Higher Trevibban Farm, St. Ervan, Cornwall, PL27 7SH.
UK and EU Cookie Law	The Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018.
User or you	Any third party that accesses the Website and is not either (i) employed by Playground Installations South West and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Playground Installations South West and accessing the Website in connection with the provision of such services.
Website	The website that you are currently using, https://playgroundinstallationssw.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2. Scope of this Privacy Policy

This Privacy Policy applies only to the actions of Playground Installations South West and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, Playground Installations South West is the "data controller". This means that Playground Installations South West determines the purposes for which, and the manner in which, your Data is processed.

3. Data Collected

We may collect the following Data, which includes personal Data, from you:

• Name
• Contact information such as email addresses and telephone numbers
• Company name
• IP address (automatically collected)
• Web browser type and version (automatically collected)
• Operating system (automatically collected)
• A list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected)

4. How We Collect Data

We collect Data in the following ways:

• Data is given to us by you; and
• Data is collected automatically.

Data That is Given to Us by You

Playground Installations South West will collect your Data in a number of ways, for example:

• When you contact us through the Website, by telephone, post, e-mail or through any other means
• When you elect to receive marketing communications from us
• When you use our contact forms or enquiry forms
• When you subscribe to our newsletter

Data That is Collected Automatically

To the extent that you access the Website, we will collect your Data automatically, for example:

• We automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
• We will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies".

5. Our Use of Data

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

• Internal record keeping
• Improvement of our products/services
• Transmission by email of marketing materials that may be of interest to you
• Contact for market research purposes which may be done using email, telephone, fax or mail
• To respond to your enquiries and provide customer service
• To process your requests for quotes or information

We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).

6. Who We Share Data With

We may share your Data with the following groups of people for the following reasons:

• Our employees, agents and/or professional advisors - to enable them to provide services to you on our behalf
• Third party service providers who work on our behalf - to process your enquiries and provide our services

We do not sell, trade, or rent your personal information to third parties.

7. Keeping Data Secure

We will use technical and organisational measures to safeguard your Data, for example:

• Access to your account is controlled by a password and a user name that is unique to you
• We store your Data on secure servers

If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: info@piswltd.co.uk.

8. Data Retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this Privacy Policy or until you request that the Data be deleted.

Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

9. Your Rights

You have the following rights in relation to your Data:

• Right to access - the right to request copies of the information we hold about you at any time
• Right to correct - the right to have your Data rectified if it is inaccurate or incomplete
• Right to erase - the right to request that we delete or remove your Data from our systems
• Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it
• Right to data portability - the right to request that we move, copy or transfer your Data
• Right to object - the right to object to our use of your Data including where we use it for our legitimate interests

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: info@piswltd.co.uk.

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.

10. Links to Other Websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This Privacy Policy does not extend to your use of such websites. You are advised to read the Privacy Policy or statement of other websites prior to using them.

11. Cookies

This Website may place and access certain Cookies on your computer. Playground Installations South West uses Cookies to improve your experience of using the Website and to improve our range of services.

All Cookies used by this Website are used in accordance with current UK and EU Cookie Law. We use the following types of cookies:

Type of Cookie	Purpose
Strictly necessary cookies	These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.
Analytical/performance cookies	They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works.
Functionality cookies	These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences.

You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please see the help menu in your internet browser.

For more information about cookies, please visit www.aboutcookies.org.

12. General

You may not transfer any of your rights under this Privacy Policy to any other person. We may transfer our rights under this Privacy Policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this Privacy Policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Privacy Policy will not be affected.

This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

13. Changes to This Privacy Policy

Playground Installations South West reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Privacy Policy on your first use of the Website following the alterations.